Frequently Asked Questions
Everything you need to know about shopping with Menza.
What are your shipping rates and delivery times?
We offer standard shipping across the country. Orders are typically processed within 1-2 business days, with delivery taking 3-5 business days depending on your location.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.
What is your return policy?
We accept returns within 30 days of purchase. Items must be in their original, unused condition with all packaging intact to qualify for a full refund.
Which payment methods do you accept?
Menza accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and popular digital wallets like Apple Pay and Google Pay.
Are the products on Menza covered by a warranty?
Yes, most of our products come with a standard 12-month manufacturer warranty covering defects in materials and workmanship under normal use.
Can I change or cancel my order after it has been placed?
Since we strive to process orders quickly, you have a 60-minute window after placement to request a change or cancellation by contacting our support team.